Service & support
Expert service, spare parts and customer support across Australia and New Zealand
Vemag Australia has a dedicated team of highly trained service technicians serving Australia and New Zealand. Our food industry professionals provide specialised technical support to keep production downtime to a minimum.
Backed by our efficient Spare Parts Department, you have fast access to genuine components to keep your machines operating at peak performance.
Our technicians
Trained on the latest technologies
Our service technicians regularly attend training sessions run by suppliers to stay at the forefront of the latest technologies and best practices. This ongoing expertise allows them to handle:
- Fault elimination
- Repairs
- Maintenance
- Installation of new machines
- Machine relocations
- Operator and maintenance training
Training and testing
Discover our Customer Centre
We also offer training sessions at our fully equipped Customer Centre, where customers can test their own products on a variety of machines under real production conditions.
This hands-on experience, combined with expert advice from our specialists, helps you develop and optimise your production processes and product quality.
Spare parts
Fast, reliable spare parts service
Keep your machines running smoothly with our local Spare Parts Department. We offer quick identification and delivery of genuine parts to minimise downtime and maintain top performance.
Book a service
Discuss or book a machine service
To discuss or book in a machine service, contact your local office.
Australia
12 Lennox Street
Redland Bay QLD 4165
New Zealand
12C Saturn Place
Rosedale, Auckland 0632
Sales